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Monday-Friday:
9 am - 8 pm est
Saturday-Sunday:
10 am - 7 pm est
Lunes a viernes:
9 am - 6 pm este
Estamos disponibles 5 días a la semana
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318 806 907 1

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1-844-299-6567

Our hours

Monday-Friday:
9 am - 8 pm est
Saturday-Sunday:
10 am - 7 pm est
Lunes a viernes:
9 am - 6 pm este
Estamos disponibles 5 días a la semana
Looking for International Support?
Connect ID #
318 806 907 1

Shop smart & save time when you connect with an advisor

1.
Call us at 1-844-299-6567
2.
Mention Connect ID number:
318 806 907 1
3.
Your advisor will be able to share relevant pages and add items to your cart
Your security and privacy are ensured. Our advisors cannot see anything that is on your computer. They only have the ability to "serve" a page from our site and put items in your cart. You’re in control at all times, and you can disconnect at any time by closing your browser window.
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We are located in Virginia USA.

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Free 2-day shipping

Free Shipping on all orders $35 and up

For orders under $35, our shipping charge is only $7.99. Merchandise total must be over $35 for free shipping offer.

Standard delivery in 2 business days or less.

1-2 business days delivery time for standard shipping to any of the 48 contiguous U.S. states. Delivery time for standard shipping to Alaska, Hawaii, and Puerto Rico is 3 business days. Business days include Monday - Friday and exclude UPS holidays.

Delivery is typically within 1 day to Virginia and parts of neighboring states, 2 days to the rest of the 48 contiguous states, and 3 days to Alaska, Hawaii and Puerto Rico.

Most orders received by 5PM Eastern Time Monday - Friday ship the same day.

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Allow extra time for:
  • Large or heavy items requiring freight or ground shipping (including select TVs)
  • Products that ship directly from the manufacturer
  • Out-of-stock items
  • Orders shipped to PO Boxes, remote addresses, APO/FPO addresses, and other U.S. territories
  • Orders that include a Crutchfield ReadyHarness™ that is wired by hand at our warehouse
Alaska and Hawaii: Delivery available to some areas of Alaska and Hawaii. Some items that ship from the manufacturer can only be delivered to addresses within the 48 contiguous states. Call 1-888-955-6000 for more details.
60-day returns

You may return items that are complete and like new for any reason within 60 days.

See exclusions and details

Next Day Delivery

Next day delivery is available for most items. Next day delivery options and costs vary. Select your preferred next day option during the checkout process or call for more details.

Not available for:
  • Large or heavy items requiring freight shipping (including select TVs)
  • Products that ship directly from the manufacturer
  • Orders shipped to remote addresses
Crutchfield ReadyHarness™: You can choose an expedited shipping method for an order that includes a Crutchfield ReadyHarness™. But please remember that it'll take some time for us to build your ReadyHarness before it ships.

Where we ship

Crutchfield.com ships throughout the United States, including APO/FPO addresses, Puerto Rico, the U.S. Virgin Islands, American Samoa, the Federated States of Micronesia, Guam, the Marshall Islands, the Marianas Islands, and Palau.

Most orders are delivered to APO/FPO addresses and U.S. territories other than Puerto Rico via Priority Mail for our standard shipping rates. Allow extra time for delivery.

Freight shipping for large items

Large or heavy items, including select TVs, require freight shipping. Available to most physical addresses in the 50 United States, except some areas of Alaska and Hawaii. Additional restrictions may apply, Call 1-888-955-6000 for more details.

Delivery time is 2-5 business days for most orders. Estimated delivery time for your zip code will be shown during checkout. Allow extra time for delivery to remote addresses.

Someone must receive the delivery. The freight carrier will contact you to schedule delivery to your door or the lobby area of your apartment or condo. Someone will need to be available to meet the driver and sign for the package. Freight deliveries are scheduled for Monday through Friday between 9AM and 5PM.

What to expect from the delivery driver. This is a large, heavy item, so arrange to have someone else there to help you unpack and install your equipment. The delivery driver will not help you unpack or set up your new equipment, nor will he or she remove your old equipment or packaging.

Keep the product packaging. You'll need it if you have to return or move your item.

No-rush shipping

On certain orders, our shipping providers may offer a way to ship your package using a less expensive but slower method. When that method is available, we will present it to you as “No-rush shipping” and offer you additional savings. You will still have the option of standard shipping. If your order qualifies, you will see “No-rush shipping” presented in the shipping estimator or during checkout. Exclusions include but are not limited to: orders shipping directly from the manufacturer, orders that include freight or large items, orders that include non-discountable items, orders shipping to APO/FPO addresses, PO Boxes, Puerto Rico, and other U.S. territories.

Shipping offer terms

Some items that ship from the manufacturer can only be delivered to addresses within the 48 contiguous states. Call us for delivery information on specific models. Merchandise amount thresholds for shipping prices apply to the cost of items after any special discounts have been applied and exclusive of any tax. These offers may end at any time. Exclusions may apply to some orders shipping to APO/FPO addresses, Puerto Rico, and other U.S. territories.

Colorado retail delivery fee

Effective July 1, 2022, Colorado has imposed a retail delivery fee on all deliveries by motor vehicle to a location in Colorado with at least one item of tangible personal property subject to state sales or use tax. Read more at https://tax.colorado.gov/retail-delivery-fee.